THIS AGREEMENT INCLUDES A CLASS ACTION WAIVEVR AND REQUIRES
THE USE OF ARTBITRATION ON AN INDIVIDUAL BASIS TO SOLVE
DISPUTES, RATHER THAN JURY TRIALS
Here are our terms and conditions. Country Specific Terms in Appendix B shall also apply to this Agreement. Please contact us here if you have any other questions. Thanks for connecting.
The TaskHub terms & conditions (updated date) outline TaskHub and Your obligations and responsibilities on the TaskHub Platform. In this update to our Terms and Conditions, TaskHub has updated information related to Fees.
User Agreement: www.taskhub.com
TaskHub operates an online platform allowing Users to connect through the TaskHub Platform with other Users who provide Services.
Please read these terms and all Policies including the Community Guidelines and Privacy Policy carefully before using the TaskHub Platform. These Policies are incorporated into this Agreement by reference.
All defined terms in this Agreement have the meaning given to them in the TaskHub Glossary.
1. SCOPE OF TASKHUB SERVICES
Basic Principles
Search Assist
Listing
Recurring Service
2. TASKHUB'S ROLE AND OBLIGATIONS
3. USER OBLIGATIONS
4. FEES
5. PAYMENTS AND REFUNDS
6. STORED VALUE
7. BUSINESS PARTNERS
8. PAYMENT FACILITY
9. THIRD PARTY SERVICES
10. VERIFICATION
11. FEEDBACK
12. LIMITATION OF LIABILITY
Please see Your Country Specific Terms for the applicable exclusions and limitations of liability.
13. PRIVACY
14. MODIFICATIONS TO THE AGREEMENT
15. NOTICES
16. MEDIATION AND DISPUTE RESOLUTION
17. TERMINATION
18. GENERAL
Revised May 2023 copyright © TaskHub 2024
APPENDIX A:
MODEL TASK CONTRACT:
The terms used in this Task Contract have the meaning set out in the TaskHub Glossary. A Task Contract is created in accordance with the TaskHub Agreement. Unless otherwise agreed, the Poster and the Tasker enter into a Task Contract on the following terms:
1. COMMENCEMENT DATE AND TERM
2. SERVICES
3. WARRANTIES
4. PAYMENT OR CANCELLATION
5. LIMITATION OF LIABILITY
6. DISPUTES
7. TERMINATION OF CONTRACT
The Task Contract will terminate when:
8. APPLICATION OF POLICIES
The parties incorporate by reference the applicable Policies.
9. GOVERNING LAW
The Task Contract is governed by the laws of the jurisdiction where the Posted Task was posted on the TaskHub Platform.
Revised May 2023 copyright © TaskHub 2024
TASKHUB GLOSSARY
"Agreement"means the most updated version of the agreement between TaskHub and a User.
"Agreed Price"means agreed price for Services (including any variation) paid into the Payment Account made by the Poster but does not include any costs incurred by the Tasker when completing Services which the Poster agrees to reimburse.
"TaskHub", "we" "us" or "our"means the legal entity prescribed in Your Country Specific Terms.
"TaskHub Badge"means a badge that may be issued to a User based on the User meeting certain qualifications or other thresholds, including Verification Icons, as determined and set by TaskHub.
"TaskHub Platform"means the TaskHub website at https://www.taskhub.com/, TaskHub smartphone app, and any other affiliated platform that may be introduced from time to time.
"TaskHub Service"means the service of providing the TaskHub Platform.
"Badge"means an TaskHub Badge and Verification Icon.
"Business Day"means a day on which banks are open for general business in the jurisdiction where Users have their TaskHub Platform account, other than a Saturday, Sunday or public holiday.
"Business Partner Contract"means a contract between a Business Partner and a Tasker to perform Business Services.
"Business Partner"means the business or individual that enters into an agreement with TaskHub to acquire Business Services.
"Business Services"means Services provided by a Tasker to a Business Partner acquired for the purpose of on selling to a third party (such as the Business Partner's customer)
"Cancellation Admin Fee"means the Fee payable by a Poster or a Tasker for cancelling a Task Contract and will not exceed 22% of the Agreed Price.
"Consequential Loss"means any loss, damage or expense recoverable at law:
(a)other than a loss, damage or expense that would be suffered or incurred by any person in a similar situation to the person suffering or incurring the loss, damage or expense; or
(b)which is a loss of:
"Country Specific Terms"means those terms set out in Appendix B.
"Customer"means a User that uses the TaskHub Platform to search for particular Services.
"Fees"means all fees payable to TaskHub by Users including the Service Fee.
"Identity Verification Services"means the tools available to help Users verify the identity, qualifications or skills of other Users including mobile phone verification, verification of payment information, References, integration with social media, TaskHub Badges and Verification Icons.
"Instant Claim"means the acceptance of an Offer by a Tasker via the Search Assist function.
"Marketing Material"means any updates, news and special offers in relation to TaskHub or its Third Party Services.
"Non-excludable Condition"means any implied condition, warranty or guarantee in a contract, the exclusion of which would contravene the law or cause any part of the contract to be void. Further detail on the Non-excludable Conditions for consumers in the United Kingdom and in Ireland is set out in the relevant Your Country Specific Terms.
"Occurrence"means each individual occurrence of services to be performed by a Tasker that form part of Recurring Services.
"Offer"means an offer made by a Tasker in response to a Posted Task to perform the Services, or an offer made by a Poster for the performance of Services by a Tasker when using Search Assist.
"Payment Account"means the account operated by the Payment Provider.
"Payment Provider"means an entity appointed by TaskHub that manages and operates the Payment Account including accepting payments from and making payments to Users.
"Personal Information"has the same meaning as described in Your Country Specific Terms.
"Policies"means the policies posted by TaskHub on the TaskHub Platform, including but not limited to the Community Guidelines.
"Poster"means a User that uses the TaskHub Platform to search for particular Services.
"Posted Task"means the Poster's request for Services published on the Platform (including via Search Assist), and includes the deadline for completion, price and description of the Services to be provided.
"Poster Service Fee"means the fee payable by the Poster to TaskHub as consideration for the TaskHub Services (and comprised as part of the Agreed Price) displayed to a Poster prior to entering into each Task Contract
"Recurring Services"means the same services procured by a Poster using the Search Assist feature from the same Tasker on a recurring basis, for example weekly, fortnightly or monthly.
"Reference"means a feature allowing a User to request other Users to post a reference on the TaskHub Platform endorsing that User.
"Search Assist"means a feature of the TaskHub Platform whereby a Poster can submit specific details of a Posted Task with TaskHub's assistance to calculate the Agreed Price and find potential Taskers to perform the Services. This may also be referred to on the TaskHub Platform as "Instant Booking".
"Service Fee"means the Poster Service Fee and the Tasker Service Fee.
"Service"means the services to be rendered as described in the Posted Task, including any variations or amendments agreed before or subsequent to the creation of a Task Contract and for Recurring Services the Services are the services to be performed under each Occurrence.
"Stored Value"means the physical or virtual card, coupon, voucher or code containing credit or a discount or refund provided as credit or anything else identified or described as 'Stored Value' in this Agreement, for use on the TaskHub Platform.
"Task Contract"means the separate contract which is formed between a Poster and a Tasker for Services. In the absence of, or in addition to, any terms specifically agreed, the model terms of which are included in Appendix A to the Agreement apply to Task Contracts.
"Tasker"means a User who provides Services to Posters. "Tasker Funds" means the Agreed Price less the Service Fee.
"Tasker Listing"means a page published by a Tasker, containing details (including prices) of a service they are willing to provide to Posters.
"Tasker Service Fee"means the fee payable by the Tasker to TaskHub as consideration for the TaskHub Services (and comprised as part of the Agreed Price) displayed to a Tasker prior to entering into each Task Contract.
"Third Party Dispute Service"means a third party dispute resolution service provider used to resolve any disputes between Users.
"Third Party Service"means the promotions and links to services offered by third parties as may be featured on the TaskHub Platform from time to time.
"User" or "You" means the person who has signed up to use the TaskHub Platform, whether as the Customer or Service Provider.
"Verification Icons"means the icons available to be displayed on a User's profile and any such posts on the TaskHub Platform to confirm details such as a User's qualification, license, certificate or other skill.
Revised May 2023 copyright © TaskHub 2024
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